Hi 👋 there!
I’m a freelance marketer who works primarily in content marketing, product marketing and social media marketing.
From 2013 to 2018, I worked in B2B Marketing for DNN Software.
My job was to build awareness and consideration of DNN’s Content Management System (CMS) via content marketing, social media marketing and product marketing.
These days, I work as a marketing consultant and freelancer (read about my freelance journey). See below for some of the wonderful clients I work with.
Brief Personal Background
I have a B.S. degree in Computer Science and began my career as a software developer. I moved into IT Management and led teams as large as 13. In 2005, I transitioned into Marketing as the result of an acquisition.
Learn more about my journey from coding to content marketing.
I’m a regular columnist at CMSWire and Content Marketing Institute. I write articles about Marketing for both sites:
Sample article: At Content Marketing World 2019 in Cleveland, my favorite session was given by Brian Fanzo:
“Press The Damn Button: How To Stand Out From the Bad News and Fake News On Social Media.”
I wrote a post about Brian’s presentation for Content Marketing Institute.
Second example: Andy Crestodina gave a talk at Content Marketing World and I wrote a post about it. Here’s what Andy had to say:
2020 CMSWire Contributors of the Year
I write a regular column about Marketing for CMSWire. In 2020, I was named one of their Contributors of the Year.
In an article about the award, I answered questions from CMSWire’s Siobhan Fagan.
2020 CM World Community Champion
I love being part of the Content Marketing World (#CMWorld) community. I was thrilled and honored to receive the 2020 CM World Community Champion Award from Content Marketing Institute (CMI).
Cathy McPhillips (from CMI) wrote a post about the award.
Joe Pulizzi, Co-Founder of Content Marketing Institute was kind enough to say the following in the post:
“I’m not sure where content marketing would be without Dennis Shiao, but it certainly wouldn’t be on the west coast. If there are 10 people that have done more for the content marketing industry in his area, I can’t name them.”
I’ve had the privilege of working for leading brands and innovative companies. Here’s a sample of some of the clients I’ve worked with:
- Automation Anywhere
- Content Marketing Institute
- PwC New Ventures
- SambaNova Systems
If you’re interested in speaking to client references, I’m happy to provide some.
Marketing is most effective when it comes not from you (the brand), but from your customers. If there’s one thing marketers should do more of, it’s talking to customers.
I recruited DNN customers and partners to present on our webinars. I used webinars as the building blocks of our content marketing program.
Here’s one example (of many). I featured a customer, COPD Foundation, on a webinar to tell the story of how they built and grew their online community:
I also wrote about COPD Foundation in my monthly column at CMSWire.
Customer Case Study: Westinghouse
I experimented with authoring case studies as blog posts, rather than the more common PDF.
My theory was that a blog post would be easier to find and easier to read.
It would be indexed by search engines, with the potential to receive inbound links.
And of course, readers could easily share the post on social media. Here’s the result, featuring DNN Software customer, Westinghouse.
I worked on 20+ customer case studies during my time at DNN.
Website Redesign: How Westinghouse Planned and Launched a Brand New Site
Go behind the scenes for a recent website redesign at Westinghouse Electric Company.
Here’s another case study I authored, with DNN Software customer, SchoolDude:
I worked closely with the Product Management team on one of the company’s biggest product launches: the release of the Evoq 9.0 and DNN 9.0 CMS, in December 2016.
I led the positioning and marketing of the key event: a live, product launch webinar featuring our CEO, VP Product Management and VP Technology. Here’s the launch webinar presentation:
We had one of the most successful product launch webinars in the company’s history, with 700 live attendees. I detailed how we pulled it off in an article at CMSWire.
One of our key sales objectives was to upsell users of our open source CMS, DNN Platform, to our commercial CMS, Evoq. I created a sales enablement asset that reps could use with prospects, to demonstrate the benefits of upgrading to Evoq.
I had the help of a great design agency, Ethos3:
We created a fun piece of content titled “How the Starbucks Experience Became Contagious,” based on a book by Noah Berger.
At DNN, I evangelized the content marketing function. I helped establish and build a “culture of content.”
Our CEO, Navin, read Berger’s book and I worked with him on the concept of this presentation. The design was done by my awesome colleague, Sara:
In 2017, I re-vamped the “Solutions” section of DNN’s website, creating 30 new pages. We wanted to show, at a high level, what users could accomplish from using our CMS.
CMS Solutions | DNN Software
CMS Solutions from DNN Software include Content Management System, Multi-Channel Publishing, Digital Marketing, Online…
The metrics we used to gauge the success of these new pages:
Time on site
Time on page
Pages per session
Organic SEO ranking for defined keywords and key phrases
Earlier, I created 60+ new product pages about our CMS. I wrote about lessons learned from that project.
In February 2018, I presented at DNN Summit, a conference hosted by the DNN community. My topic was how to write a great blog post. I included tips that were drawn from direct, personal experience.
I also included tweetable tips from a network of industry experts. Check it out:
David Neal attended my presentation and created a sketch note of it. I was so surprised and honored. Here it is:
I created an infographic to highlight key new features in our Evoq CMS. I created the outline and business requirements, then worked with a designer on our product team.
I help clients with their email newsletters: conception, copy writing, curation and more. To get a taste for my work, you can subscribe to my personal newsletter, “Content Corner.” It comes out every other Friday.
Here’s what Heidi Cohen had to say:
View past issues and subscribe:
Pro Bono Marketing Work
I perform pro bono marketing work for selected non-profit organizations.
Currently, I’m head of publicity and communications for Aragon Music Boosters, a parent group that provides essential support to the Aragon High School music program.
In addition, I run the Bay Area Content Marketing Meetup, which I launched in 2015.
We meet monthly in San Mateo and featured presenters from Marketo, VMware, Flipboard, Demandbase, SiriusDecisions and other leading companies.
I love running this Meetup for the opportunity to learn and to bring people together.
I wrote a post that details each and every Meetup over a three year period.
Feel free to reach out to me with feedback or questions: firstname.lastname@example.org. Thanks!